Data Deletion Instructions
This page explains how to remove your data from the private Postiz instance at
postiz.theredbutton.boo. See the Privacy Policy for what is held and why.
Option 1 — Disconnect a single account
This removes the stored access tokens and cached Page details for one connected channel, and stops all future publishing to it. Your existing posts on Facebook or Instagram are not affected.
- Sign in at postiz.theredbutton.boo.
- Open the channel’s menu on the launches page (the “preview” menu on its avatar).
- Choose Delete Channel. (Disable Channel only pauses publishing; it does not remove the stored token.)
The access token is deleted at that point and cannot be used again.
Option 2 — Revoke access from Meta’s side
You can cut off this application without signing in here at all:
- Facebook: Settings & Privacy → Settings → Apps and Websites → find this app → Remove.
- Instagram: Settings → Website Permissions → Apps and Websites → Remove.
Any token we hold is invalidated immediately by Meta. To also erase our stored copy, use Option 1 or 3.
Option 3 — Delete everything
To have your account and all associated data permanently erased, email admin@theredbutton.boo from the address your account is registered under, with the subject Data deletion request.
We will delete:
- Your user record, name, email address and password hash
- All access tokens and cached Page or Instagram account details
- Your scheduled and published post records, drafts, comments and uploaded media
- Your workspace membership
Timing. Live data is deleted within 7 days of the request and we will email you to confirm. Copies may remain in encrypted backups for up to a further 14 days, after which those backups are destroyed automatically on a rolling schedule. Backups are never used to restore deleted accounts.
Content that has already been published to Facebook, Instagram or any other network lives on that network, not here. Deleting your data from this service does not remove posts from those platforms — delete those from the platform itself.